1. Lightning-Fast Order Processing and Delivery

Your order will be prepared within 24 hours on weekdays, ensuring minimal waiting time and delivery from Paris to your doorstep within 72 hours.

2. No Hidden Charges

We assure you that there will be no additional charges upon the arrival of your parcel. The price you see at checkout is the final price you pay.
 
3. Seamless and Secure Delivery

We have partnered with UPS and DHL, both renowned and reliable shipping companies, to ensure your orders are delivered safely and promptly. With their extensive network and expertise, you can trust that they will handle your packages carefully and deliver them to your doorstep without hassle.

4. Easy Returns, Exchanges, and Refunds

We understand that sometimes things don't work out as planned. That's why we offer a hassle-free returns, exchanges, and refunds process. For your convenience, you can access our return portals directly:

• For our USA customers, please visit https://us.lafaurieparis.com/a/return

• For customers in the rest of the world, please visit https://lafaurieparis.shipping-portal.com/rp/

Please note that if you buy a set of products, you must return all the items, or the return will not be valid and you will not be reimbursed.

5. Customer Service Excellence

At Lafaurie, we're committed to delivering an exceptional and personalized shopping experience. Our dedicated US team ensures you receive tailored support whenever needed.

We aim to build lasting relationships by being responsive, understanding, and proactive in meeting your needs. Every interaction with Lafaurie aims to be positive and memorable, ensuring your satisfaction from the moment you explore our collections to the completion of your journey with us.

You are our priority, and we strive to make you feel valued and supported every step of the way.